shipping policy

Shipping and Delivery

our goal is to offer you the best shipping options, no matter where you live.

Item shipping: All orders are prepared and shipped within 2-7 business days. once the order is shipped the customer will receive an email notification with a tracking code.

Delivery time: The delivery time depends on each product and customer country. it may be longer than stated during high season. Odenda-Hom does not take responsibility for the delivery delays that happens due third party services

For Odenda to arrange to deliver any Products that you have purchased to you, you shall be solely responsible for providing the correct and accurate postal details.

Risk of loss and title for the Products that you purchase on the Website pass to you upon delivery of your purchased Products by the logistics supplier.

Odenda  is not responsible for any delays in the shipping of your ordered and purchased Product/s, lost or missing Product/s or the incorrect delivery of the Product/s to you, which is due to your fault or due to inaccurate, false or incomplete information provided by you.

All items are quality controlled and checked for any faults before they are dispatched to you. Should you receive an item that is not in perfect condition please contact us immediately at support at odendahom@gmail.com, and arrange for the faulty Product to be returned to us.

If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Contact Us

If you have any questions about this Privacy Policy, please contact us.

Mob/WhatsApp: +256 773156133, Mob:+971 569402817 odendahom@gmail.com

www.odenda.com

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